Who participates in your user testing?

We recruit participants with various disabilities who use different assistive technologies, including screen reader users, keyboard-only users, magnification users, voice recognition users, and people with cognitive disabilities. We match participant profiles to your specific product and testing objectives.

When should we conduct accessibility user testing?

Ideally, testing should occur at multiple stages: early with prototypes to catch fundamental issues, during development to validate specific features, and before launch for final validation. However, testing at any stage provides valuable insights, even with existing products.

How is accessibility testing different from regular user testing?

Accessibility testing specifically focuses on the experience of people with disabilities using assistive technologies. It evaluates both technical compliance and real-world usability for these users, identifying barriers that standard testing might miss.

Do you test remotely or in-person?

The published packages cover moderated remote testing, which supports broader participant recruitment and lets people use their own assistive technology setup. In-person studies are scoped separately because venue, travel, equipment, and participant location materially change the project cost.

What deliverables will we receive?

Every package includes a research plan, moderated sessions, barrier analysis, actionable recommendations, and a stakeholder readout. Product and Extended studies add deeper task analysis and prioritization. A consent-based, captioned highlight reel is available for a fixed $500.

How do you measure success in accessibility testing?

We measure success through task completion rates, time-on-task metrics, error rates, and participant satisfaction scores. We also collect qualitative feedback about the experience and identify specific barriers that prevent successful interaction.

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Accessibility User Testing

Real-world validation of your digital products with diverse users, including people with disabilities and assistive technology users.

Packages from: $2,400
Initial delivery: 2-3 weeks

Schedule Testing

Who Needs Accessibility User Testing?

Our accessibility user testing services are valuable for organizations that want to validate their digital products with real users who have disabilities. They're particularly beneficial for:

Organizations launching new products who want to ensure accessibility
Companies that have implemented fixes and want to validate their effectiveness
Product teams seeking user insights beyond technical compliance
Organizations with accessibility requirements needing validation
Businesses wanting to improve user experience for all customers

Benefits of User Testing

Real-World Validation
Confirm that your product works with actual assistive technologies and users.
Beyond Technical Compliance
Identify usability issues that automated testing and audits might miss.
Prioritized Improvements
Understand which issues most significantly impact real users.
Stakeholder Awareness
Build empathy and understanding through real user experiences.

Our Testing Process

We follow a structured process to ensure thorough testing and actionable insights.

Test Planning

We define objectives, scenarios, and tasks based on your product and goals.

Participant Recruitment

We recruit diverse participants with relevant disabilities and assistive technology experience.

Testing Sessions

We conduct moderated sessions observing participants using your product.

Data Analysis

We analyze findings to identify patterns, barriers, and opportunities.

Comprehensive Reporting

We deliver detailed reports with findings and actionable recommendations.

Fixed project pricing

Packages, scope, and deliverables

Packages include research planning, standard participant recruitment and honoraria, moderated remote sessions, analysis, and a findings readout.

Focused Study

A quick qualitative study of one important journey.

$2,400USD

One-time project price

Best for: Early validation and post-remediation checks
Delivery: 2-3 weeks

Included scope

3 disabled participants
1 task flow
Sessions up to 60 minutes

You receive

Research plan and accessible session materials
Standard recruitment and participant honoraria
Moderated remote sessions
Task completion and barrier analysis
Concise findings report
45-minute stakeholder readout

Select Focused Study

Most selected

Product Study

Balanced coverage across core journeys and assistive-technology experiences.

$4,200USD

One-time project price

Best for: Product releases and experience validation
Delivery: 3-4 weeks

Included scope

5 disabled participants
Up to 2 task flows
Sessions up to 60 minutes

You receive

Research plan and participant screener
Recruitment and participant honoraria
Moderated remote sessions
Task metrics, observations, and anonymized quotations
Severity-ranked findings with recommendations
60-minute findings workshop

Select Product Study

Extended Study

Broader evidence across multiple journeys and disability experiences.

$6,800USD

One-time project price

Best for: Complex products and major redesigns
Delivery: 4-6 weeks

Included scope

8 disabled participants
Up to 4 task flows
Sessions up to 75 minutes

You receive

Research plan, screener, and pilot session
Recruitment and participant honoraria
Moderated sessions across agreed access needs
Quantitative task summary and qualitative analysis
Detailed findings report and prioritized roadmap
90-minute stakeholder workshop

Select Extended Study

How scope is counted: Standard recruitment covers adult participants who use common assistive technologies. Highly specific professional, medical, geographic, or demographic criteria use the specialized recruitment add-on.

Common add-ons

Use these published unit prices when the standard package needs a little more scope.

Optional additions and prices for Accessibility user testing
Add-on	Price	What it adds
Additional participant	$650	Includes standard recruitment, honorarium, session, and analysis.
Additional task flow	$400	Adds planning and analysis for one connected journey.
Specialized recruitment	$300	Adds targeted sourcing for one specialized participant profile.
Edited highlight reel	$500	An anonymized, captioned video summary subject to participant consent.

Commercial terms

Clear terms keep the work predictable for both teams.

Payment: projects under $1,000 are paid at booking; larger projects are 50% at booking and 50% at delivery.
Currency: all published prices are in USD and exclude applicable taxes.
Scope: the selected package, add-ons, environments, and deliverables are confirmed in writing before kickoff.
The client provides a stable prototype or test environment and safe test accounts before sessions begin.
Participant identities are protected and raw recordings are shared only when consent and the package allow it.
Recruitment delays caused by unusually narrow criteria may extend the timeline and are discussed before kickoff.

Frequently Asked Questions

Find answers to common questions about our services.

Ready to Validate Your Accessibility?

Schedule Testing Explore Other Services

Who Needs Accessibility User Testing?

Our accessibility user testing services are valuable for organizations that want to validate their digital products with real users who have disabilities. They're particularly beneficial for:

Organizations launching new products who want to ensure accessibility
Companies that have implemented fixes and want to validate their effectiveness
Product teams seeking user insights beyond technical compliance
Organizations with accessibility requirements needing validation
Businesses wanting to improve user experience for all customers

Add-on

Price

What it adds

Additional participant

$650

Includes standard recruitment, honorarium, session, and analysis.

Additional task flow

$400

Adds planning and analysis for one connected journey.

Specialized recruitment

$300

Adds targeted sourcing for one specialized participant profile.

Edited highlight reel

$500

An anonymized, captioned video summary subject to participant consent.

Accessibility User Testing

Who Needs Accessibility User Testing?

Benefits of User Testing

Real-World Validation

Beyond Technical Compliance

Prioritized Improvements

Stakeholder Awareness

Our Testing Process

Test Planning

Participant Recruitment

Testing Sessions

Data Analysis

Comprehensive Reporting

Packages, scope, and deliverables

Focused Study

Included scope

You receive

Product Study

Included scope

You receive

Extended Study

Included scope

You receive

Common add-ons

Commercial terms

Frequently Asked Questions

Who participates in your user testing?

When should we conduct accessibility user testing?

How is accessibility testing different from regular user testing?

Do you test remotely or in-person?

What deliverables will we receive?

How do you measure success in accessibility testing?

Ready to Validate Your Accessibility?

Accessibility User Testing

Who Needs Accessibility User Testing?

Benefits of User Testing

Real-World Validation

Beyond Technical Compliance

Prioritized Improvements

Stakeholder Awareness

Our Testing Process

Test Planning

Participant Recruitment

Testing Sessions

Data Analysis

Comprehensive Reporting

Packages, scope, and deliverables

Focused Study

Included scope

You receive

Product Study

Included scope

You receive

Extended Study

Included scope

You receive

Common add-ons

Commercial terms

Frequently Asked Questions

Who participates in your user testing?

When should we conduct accessibility user testing?

How is accessibility testing different from regular user testing?

Do you test remotely or in-person?

What deliverables will we receive?

How do you measure success in accessibility testing?

Ready to Validate Your Accessibility?