Real-world validation of your digital products with diverse users, including people with disabilities and assistive technology users.
Our accessibility user testing services are valuable for organizations that want to validate their digital products with real users who have disabilities. They're particularly beneficial for:
Confirm that your product works with actual assistive technologies and users.
Identify usability issues that automated testing and audits might miss.
Understand which issues most significantly impact real users.
Build empathy and understanding through real user experiences.
Every study follows the same structured process, from planning to a findings readout.
I define objectives, scenarios, and tasks based on your product and goals.
Participants with relevant disabilities and assistive technology experience are recruited per engagement. The route, whether your own users, partner organizations, or paid panels, is agreed in the statement of work, along with participant compensation.
I moderate the sessions and observe participants using your product with their own assistive technology.
I analyze the findings to identify patterns, barriers, and opportunities.
You receive a detailed report with findings and actionable recommendations, plus a stakeholder readout.
Fixed project pricing
Packages include research planning, standard participant recruitment and honoraria, moderated remote sessions, analysis, and a findings readout.
A quick qualitative study of one important journey.
One-time project price
Most selected
Balanced coverage across core journeys and assistive-technology experiences.
One-time project price
Broader evidence across multiple journeys and disability experiences.
One-time project price
How scope is counted: Standard recruitment covers adult participants who use common assistive technologies. Highly specific professional, medical, geographic, or demographic criteria use the specialized recruitment add-on.
Use these published unit prices when the standard package needs a little more scope.
| Add-on | Price | What it adds |
|---|---|---|
| Additional participant | $650 | Includes standard recruitment, honorarium, session, and analysis. |
| Additional task flow | $400 | Adds planning and analysis for one connected journey. |
| Specialized recruitment | $300 | Adds targeted sourcing for one specialized participant profile. |
| Edited highlight reel | $500 | An anonymized, captioned video summary subject to participant consent. |
Clear terms keep the work predictable for both teams.
Find answers to common questions about our services.
Participants are people with disabilities who use different assistive technologies: screen reader users, keyboard-only users, magnification users, voice recognition users, and people with cognitive disabilities. Profiles are matched to your product and testing objectives. Participants are recruited per engagement rather than from a standing panel; the recruitment route (your own users, partner organizations, or paid panels) and participant compensation are agreed in the statement of work.
Ideally, testing should occur at multiple stages: early with prototypes to catch fundamental issues, during development to validate specific features, and before launch for final validation. However, testing at any stage provides valuable insights, even with existing products.
Accessibility testing specifically focuses on the experience of people with disabilities using assistive technologies. It evaluates both technical compliance and real-world usability for these users, identifying barriers that standard testing might miss.
The published packages cover moderated remote testing, which supports broader participant recruitment and lets people use their own assistive technology setup. In-person studies are scoped separately because venue, travel, equipment, and participant location materially change the project cost.
Every package includes a research plan, moderated sessions, barrier analysis, actionable recommendations, and a stakeholder readout. Product and Extended studies add deeper task analysis and prioritization. A consent-based, captioned highlight reel is available for a fixed $500.
Success is measured through task completion rates, time-on-task metrics, error rates, and participant satisfaction scores, alongside qualitative feedback about the experience and the specific barriers that prevented successful interaction.
Tell me what you want to learn and who your users are, and I will confirm the recruitment route, scope, and a fixed price before work begins.