Case studies
Most write-ups of accessibility litigation repeat each other, and a surprising number of the details they repeat are wrong. These studies are built from the filings and the judgments: what broke, how it was defended, what the record does and does not say, and the points where each dispute could have ended sooner.
Updated September 2026Reviewed by Khushwant Parihar, CPACC
A blind man could not order a pizza. Every barrier was a Level A failure, and Domino's spent nearly six years and a Supreme Court petition arguing it did not have to fix them.
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Every claim comes from a filing, a judgment, a docket or a named public statement, and each study links its sources. Where a figure is widely repeated but cannot be traced to the record, the study says so instead of passing it on. Where a case is commonly misdescribed, there is a section setting the claim against what the record actually holds.
These pages are analysis, not legal advice. For the current filing numbers see the accessibility lawsuit tracker, and for the law by jurisdiction see the compliance guides.
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