Template kit • State and local government
ADA Title II Web Accessibility Compliance Kit
12 Word templates and a planning workbook for state and local governments facing the DOJ web and mobile app rule: policy, accessibility statement, notice, grievance procedure, procurement clauses, vendor letters, request letters and the 35.204 statement.
Dates and citations current as of 11 November 2026.
The deadlines the kit is built around
| Public entity | Must comply from | Rule |
|---|---|---|
| Total population of 50,000 or more (not a special district) | April 26, 2027 | 28 CFR 35.200(b)(1) |
| Total population under 50,000 | April 26, 2028 | 28 CFR 35.200(b)(2) |
| Any special district government | April 26, 2028 | 28 CFR 35.200(b)(2) |
As amended by DOJ's interim final rule of April 20, 2026 (91 FR 20902). The standard is WCAG 2.1 Level A and AA. More on the rule in our compliance deadlines calendar.
Why this kit
- Current dates, correctly cited. Every date and citation reflects the rule after the April 2026 extension, with exceptions cited to 35.201.
- Required versus recommended. Each template says whether the rule requires it or DOJ guidance recommends it, so you never overstate what the law demands.
- The hard parts included. An exceptions triage that asks each exact condition, and the 35.204 written statement no free toolkit provides.
- Accessible files. Real heading styles, simple tables with header rows, and placeholders that do not rely on colour, so what you publish starts accessible.
What is inside
- 00 Read Me First
- The rule in plain English: who is covered, the dates, the five exceptions and their exact conditions, the limits, and a table of what is required and what is only recommended.
- Planning workbook
- Compliance date calculator, digital inventory, exceptions triage against the exact conditions in 28 CFR 35.201, prioritized fix plan, vendor tracker, training log and request log.
- 01 Accessibility policy
- Internal web and mobile app policy: standard, scope, roles, publishing, archives, testing, procurement, requests, decisions and training.
- 02 Accessibility statement
- Public page text with three honest status options and a route to request accessible versions of excepted content.
- 03 ADA notice and coordinator
- Web and app language for the notice every entity must give (35.106) and the coordinator designation for entities with 50 or more employees (35.107).
- 04 Grievance procedure
- A complaint procedure that covers websites, documents and apps, and gets the person access first.
- 05 Procurement language
- Solicitation requirements and contract clauses keyed to WCAG 2.1 Level AA and 28 CFR 35.200: warranty, ACR, testing, remediation, acceptance and no disclaimers.
- 06 Vendor letter and questionnaire
- A letter asking current vendors for an ACR and a fix schedule, and a 12-question questionnaire for bidders.
- 07 Request letters
- Acknowledgment, fulfillment and alternative-offer letters, plus a phone and counter script.
- 08 Undue burden statement
- The written statement of reasons 28 CFR 35.204 requires, with the guardrails DOJ sets out.
- 09 Decision records
- Records for conforming alternate versions (35.202) and equivalent facilitation (35.203).
- 10 Adoption resolution
- A resolution for your council, board or commission.
- 11 Content author checklist
- A two-page publishing checklist for staff who post pages, documents, video and social media.
Choose a licence
One-off payment. Word (.docx) and Excel (.xlsx). Download from your account straight after payment. Version 1.0, updated 11 November 2026.
Single government licence
$199one-off
One state or local government entity and its departments.
Buy by invoiceCard checkout is opening soon. Contact us with the product and licence you want, and we will set up your access once the invoice is paid.
Consultant licence
$499one-off
Consultants and attorneys using the templates with any number of client governments.
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Prices exclude any sales tax or VAT. You need a free Accessibility.build account to buy, so your purchase is linked to it. See our refund policy and terms.
Frequently Asked Questions
What are the ADA Title II web accessibility deadlines?
Under 28 CFR 35.200(b), as amended by DOJ's interim final rule of April 20, 2026, a public entity with a total population of 50,000 or more must comply from April 26, 2027. Entities under 50,000, and every special district government whatever its size, must comply from April 26, 2028. The standard is WCAG 2.1 Level A and AA. The kit's planning workbook works out your date from your entity type and Census population.
Does the rule require an accessibility statement or a policy?
No. DOJ's guidance in Appendix D to part 35 says contact methods are not required by subpart H but encouraged, and DOJ declined to let policies count as compliance. The kit labels these as recommended, and marks the items that are required: the 35.106 notice for every entity, and the coordinator and grievance procedure for entities with 50 or more employees.
Is this legal advice?
No. The templates are educational and cite the regulation for every requirement, but every government is different. Have your attorney review each template before you adopt or publish it.
Who wrote the kit and what is it based on?
Accessibility.build, run by a CPACC-certified accessibility consultant. It is written from the regulation on eCFR, DOJ's April 2026 interim final rule, Appendix D to part 35, and DOJ's Fact Sheet, Small Entity Compliance Guide and First Steps guidance. No text is copied from other organizations' templates.
Can a consultant or attorney use it with clients?
Yes, with the consultant licence. It covers any number of client governments; each client may adapt and publish the documents as its own. The single government licence covers one entity and its departments.
What if DOJ changes the rule again?
Every date and citation in the kit is current as of the date shown on this page. DOJ has said it will consider proposing changes to the substance of the rule, and the 2026 extension is being challenged in court. Check the dates against eCFR before relying on them, and watch this page for a new edition.
Educational templates, not legal advice. Have counsel review each document before adoption. VPAT® is a registered service mark of the Information Technology Industry Council (ITI); this kit is not affiliated with ITI.
Essential Accessibility Resources
Comprehensive tools, checklists, and guides to help you create inclusive digital experiences